Hire and Sales Support - Monday to Friday

Hire and Sales Support – Perm role – Monthly pay 

£26,000 salary – 8am – 4:30pm

40 Hours per week

Job Description

Working as part of a team to deal with Lifting Gear Hire, Sales & Service business, from initial enquiry through to dispatch and final payment of invoice. Producing quotations, follow up, processing hire and sales orders and ensuring excellent customer service. Pro-active approach to investigating further business opportunities with both existing and new customers.

Key Responsibilities

· Sales aspects. 

· Deal with customer enquiries quickly and efficiently.

· Follow up of quotations and reporting reasons for any lost orders.

· Develop existing and new accounts.

· Liaise with management and marketing to pro-actively promote Lifting Gear business.

· Assist in answering phone calls, trade counter enquiries and greeting visitors.

· Check system contact details are correct and up to date.

· Enter details of new leads for follow up and future marketing campaigns.

· Ensure accuracy of data input to produce paperwork and certification.

· Ensure good hire fleet and sales stock control

· Setting up of new fleet codes and handling disposals.

· Assist with both weekly and 6-month stock checks.

· Ensure losses and damages are notified to customer in good time.

· Ensure customers are paying within agreed terms.

· Check customer has enough credit limit for required order and for any larger enquiries credit is worthy.

Requirements

· Customer focused and excellent telephone manner.

· Lifting gear industry knowledge and experience.

· LEEA entrance exam.

· Demonstrate ability to multitask, show initiative and commitment.

· Excellent time management skills, whilst demonstrating a flexible approach and ‘can do’ attitude.

· Sound organisational skills to achieve superior performance.

· Proficient in the use of Sage and Microsoft office.

Experience and Skills

· Lifting Gear Industry.

· Customer Service.

· IT Skills.