Service Engineer (Global)

Job Reference
Salary Description
£28,000 - £35,000 per Annum (OTE £45,000k -£55,000) Depending Upon Experience
Contract Type
Kempston ,

Service Engineer (Global)

£28,000 - £35,000 per Annum (OTE £45,000k -£55,000) Depending Upon Experience

Bedford – Head Office Base – International Travel required.


We have an exciting opportunity for a Service Engineer to work for a rapidly growing organization, providing the best customer support.

Although your main base will be in Bedford, the role will involve a lot of worldwide travel to ensure the support for the customer’s needs (up to 70% of your role will be based outside of the UK). You will be working with a team who provide 24/7 technical support.

As a Service Engineer you will be responsible for installation, commissioning and upgrades of capital equipment, as well continued support with servicing, inspections, and warranty support in line with on-going servicing schedules. You will be coordinating the installation process, resolving any problems along the way, and ensuring a successful implementation of the equipment. You will be working with flexible packaging and printing machinery, so experience in this field with a good understanding hydraulics and pneumatics and PLC systems is a must

This role requires excellent communication skills, requiring you to liaise with the customer throughout the process and you will need to produce relevant reports and feedback in a timely manner.


The successful candidate will have the following:

  • An understanding of basic mechanical and/or electrical engineering principles and previous maintenance or a service engineering background.
  • Experience working with packaging and printing machinery
  • A background in a field-based customer support role
  • Good interpersonal and communication skills
  • Ability to work on own Initiative
  • Good level of multi-skilling in electrics, mechanics, pneumatics & hydraulics etc
  • Excellent levels in verbal and written English.
  • MUST be able to travel and work away from home.


Desirable skills and Experience:

  • Basic experience of working with remote diagnostic, technical support solutions in a customer support environment
  • Experience in the maintenance and operation of slitting & rewinding equipment



  • Extremely competitive rates of pay
  • Private Medical Insurance
  • Generous benefits package
  • Laptop, Mobile phone, and company credit card
  • All accommodation, breakfast and Landry are paid for by the company.
  • £45 per night for stopping away.
  • Onsite parking

How to Apply:


Please apply now if you feel this is the role for you. Alternatively, you can email your CV directly to or call 0116 2334404 fo

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