Service Engineer (Global)

Service Engineer (Global)

£28,000 - £35,000 per Annum (OTE £45,000k -£55,000) Depending Upon Experience

Bedford – Head Office Base – International Travel required.

We have an exciting opportunity for a Service Engineer to work for a rapidly growing organization, providing the best customer support.

Although your main base will be in Bedford, the role will involve a lot of worldwide travel to ensure the support for the customer’s needs (up to 70% of your role will be based outside of the UK). You will be working with a team who provide 24/7 technical support.

As a Service Engineer you will be responsible for installation, commissioning and upgrades of capital equipment, as well continued support with servicing, inspections, and warranty support in line with on-going servicing schedules. You will be coordinating the installation process, resolving any problems along the way, and ensuring a successful implementation of the equipment. You will be working with flexible packaging and printing machinery, so experience in this field with a good understanding hydraulics and pneumatics and PLC systems is a must

This role requires excellent communication skills, requiring you to liaise with the customer throughout the process and you will need to produce relevant reports and feedback in a timely manner.

The successful candidate will have the following:

• An understanding of basic mechanical and/or electrical engineering principles and previous maintenance or a service engineering background.
• Experience working with packaging and printing machinery
• A background in a field-based customer support role
• Good interpersonal and communication skills
• Ability to work on own Initiative
• Good level of multi-skilling in electrics, mechanics, pneumatics & hydraulics etc
• Excellent levels in verbal and written English.
• MUST be able to travel and work away from home.

Desirable skills and Experience:

• Basic experience of working with remote diagnostic, technical support solutions in a customer support environment
• Experience in the maintenance and operation of slitting & rewinding equipment

Benefits:

• Extremely competitive rates of pay
• Private Medical Insurance
• Generous benefits package
• Laptop, Mobile phone, and company credit card
• All accommodation, breakfast and Landry are paid for by the company.
• £45 per night for stopping away.
• Onsite parking

How to Apply:

Please apply now if you feel this is the role for you. Alternatively, you can email your CV directly to s.belotn:siamogroup.com or call 0116 2334404 fo