Trainee Customer Service

We here at Siamo Recruitment are working with a leading company with a proven brand within their industry. Looking to onboard a Customer Service Executive to their growing operations team.

Our client is looking for a confident communicator looking to develop a strong career within Customer Service managing large customer portfolio’s and provide product support to their clients. Supporting the Sales Director this is an excellent opportunity for a individual.

This Trainee Customer Service role will provide a varied workload from quoting, customer service, aftersales support and actioning customer orders.

The Package:

£22,000.00 - £23,000.00

Monday – Friday 08:30am – 17:30pm

20 Days + Bank Holidays Annual Leave Allowance

Pension Scheme

Free Onsite Parking

Product Discounts

This Trainee Customer Service role will have the following responsibilities:

 Providing support to customers calling in regarding products, orders and aftersales queries

Quoting for customers on products

Working from a shared mailbox actioning customer queries and orders

Logging all customer orders and notes on an internal CRM systems

Small amounts of accounts duties working on invoices

Working in a team of 4 actioning business requirements

Providing aftersales support with customers

The ideal candidate for this Trainee Customer Service role will have:

Strong communication skills with the ability to converse with all levels

Attentive and ability to log important customer data

Driven, with an aptitude to develop and learn

Previous customer service would advantageous

Previous experience logging customer details

Full UK Driving License due to rural location