Senior Customer Service Executive

Job Reference
Salary Description
£25,000 - £27,500
Contract Type

Siamo Recruitment are working with a new and exciting company who are specialists within the Utilities industry, providing a bespoke service their customer operations team is expanding due to their success.

No day will be the same as you’ll have a varied workforce ensuring you to utilise your customer service skillset whilst managing your own operational business goals. A great opportunity for an individual looking to demonstrate a key focus for learning, developing, and growing within their career.


The package supporting this vacancy:


  • £25,000 Base Salary
  • Mon-Fri 09:00am – 17:30pm
  • 20 days holiday plus bank holidays annual leave entitlement
  • Free parking on-site



This Senior Customer Service Executive role will have the below responsibilities:


  • Dealing With Telephone Queries from Clients Efficiently
  • Strong and Confident Relationship Maintaining with Clients, Suppliers and Partners
  • Ensuring a Professional and Strong Service Performance through all medias of communication with Clients, Suppliers, and Partners
  • Reporting to the Operations Manager
  • Logging and Maintaining Notes and Data Recorded
  • Working as Part of a Friendly and Growing Team Adhering to Company Procedures




The ideal candidate for this Senior Customer Service Executive vacancy will have:


  • Previous Exposure Within a Customer Focused Role
  • A Key Passion for Delivering a High Quality Service
  • Attention to Detail When Manning a Varied Workforce
  • Proficient in Ms Office Applications
  • Works Well Under Pressure and is a Natural Problem Solver
  • A Positive Can-Do Attitude When Working as Part of a Team or Individually
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