Senior Customer Service Executive

Siamo Recruitment are working with a new and exciting company who are specialists within the Utilities industry, providing a bespoke service their customer operations team is expanding due to their success.

No day will be the same as you’ll have a varied workforce ensuring you to utilise your customer service skillset whilst managing your own operational business goals. A great opportunity for an individual looking to demonstrate a key focus for learning, developing, and growing within their career.

The package supporting this vacancy:

• £25,000 Base Salary
• Mon-Fri 09:00am – 17:30pm
• 20 days holiday plus bank holidays annual leave entitlement
• Free parking on-site

This Senior Customer Service Executive role will have the below responsibilities:

• Dealing With Telephone Queries from Clients Efficiently
• Strong and Confident Relationship Maintaining with Clients, Suppliers and Partners
• Ensuring a Professional and Strong Service Performance through all medias of communication with Clients, Suppliers, and Partners
• Reporting to the Operations Manager
• Logging and Maintaining Notes and Data Recorded
• Working as Part of a Friendly and Growing Team Adhering to Company Procedures

The ideal candidate for this Senior Customer Service Executive vacancy will have:

• Previous Exposure Within a Customer Focused Role
• A Key Passion for Delivering a High Quality Service
• Attention to Detail When Manning a Varied Workforce
• Proficient in Ms Office Applications
• Works Well Under Pressure and is a Natural Problem Solver
• A Positive Can-Do Attitude When Working as Part of a Team or Individually