Trade Counter Sales Advisor

Job Reference
Salary Description
£11.00 per hour
Contract Type
Temp to Perm

Trade Counter Sales Advisor


We are seeking to hire a Trade Counter Sales Advisor to add to an experienced and friendly Trade Counter Sales team, for my well-established client who is based in Swadlincote.

This is an excellent opportunity to join this expanding family run business and to keep up with their ever-growing demand.

You will be given a full induction into the company which includes comprehensive training on their systems to bring you up to speed, as well as bespoke training within the fast-paced and highly technical hand and power tool industry.

This is a Temp to Perm position for the right candidate.

Trade Counter experience is a must!

Hours and Salary

  • £11.00 per hour
  • Alternate working weeks consisting of:
  • Monday to Friday - 7:00am to 4:00pm
  • Monday to Friday – 9:00am to 6:00pm
  • Alternate Saturday – 7:30am to 5:00pm
  • Fully paid lunch breaks

Job Responsibilities

  • Process customer orders using their top tier sales counter EPOS and POS back-office system for trades people, industry professionals and public.
  • Being able to produce extra orders daily and increase average order value.
  • Engage with customers to provide the best tools and services for their needs.
  • Work with the existing Trade Counter team to ensure Point of Sale is correct and displays are well presented and ‘customer friendly’.
  • Source and manage ‘Special Order’ sales for stock that is outside of our stocked range.
  • Answer telephone inquiries
  • Assist with stock management and goods-in
  • Handle customer returns
  • Handle industrial power tool repairs, booking in and processing, for warranty and non-warranty.
  • Uphold the company image and ethos for excellent customer service, excellent product availability and excellent pricing.
  • Increase turnover and profits for the sales counter.

Candidate Requirements

  • Excellent customer service skills
  • Cash handling experience
  • Good verbal and written communication skillset
  • Excellent numeracy skillset to quickly calculate sales prices, discounts, and percentages.
  • Previous experience working in a Trade Counter role and Sales role required.
  • Must be able to multi-task.
  • Must be able to work on own initiative.
  • Time management skills and able to prioritise workload.
  • Able to work as part of a team.
  • Go above and beyond in their line of work to reach the overall company goal.
  • Interest in hand and power tools, hardware, fixings, and plumbing


  • Bespoke staff discount
  • Unique supplier giveaways
  • Fully paid lunch breaks
  • Free on-site parking
  • 28 days holiday; including 8 Bank Holidays once permanent.

If you feel this could be your next new challenge then forward over your CV to or alternatively call the team on 01530 416770

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