Service Adminstrator

Job Reference
SA-N-N-90328
Salary Description
22500 Excellent
Contract Type
Permanent
Location
Rochdale
Advert

The Siamo Group are looking to recruit a Service Administrator/Administrator to work for their client based in Rochdale.

Working as a Service Administrator/Administrator you will have experience in working in an outbound environment.

Key areas that the Service Administrator/Administrator will be working with-

  • Administration of outbound department in particular arrival times using the client IT systems.
  • Provide a professional image of the client in dealing with customers on the phone or face to face.
  • Respond promptly and accurately to customer enquiries.
  • Handle and resolve customer complaints in a professional manner.

The Service Administrator/Administrator will look to build relationships with the following departments of the client-

  • Transport Department
  • Export Department
  • Import Department

Knowledge and skills that the Service Administrator/Administrator must show and process- 

  • Excellent communication skills.
  • Ability to talk in a way the customer understands.
  • Excellent problem solving and analysis skills
  • Ability to take responsibility to resolve issues

Salary of the Service Administrator/Administrator £22,500 

Hours of work 

Mon-Fri, 40 hrs per week, 0800-1700 hrs or 0830-1730 hrs

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