Customer Service Administrator

Job Reference
Salary Description
£10.00 - £11.00 Per Hour
Contract Type

We here at Siamo Recruitment are working with a growing client based in Fairford. This is an exciting opportunity to develop your customer service and administrative skills with a great training program. You will be st point of call for customers via the phone and emails.


This role is key to the businesses success providing a high level of customer service ensuring the customers get the best possible experience when reaching out to our client with queries.


This role is a long term temporary role.


A brief overview of the role:


  • Monday – Friday 09:00am – 18:00pm
  • No Weekends
  • Free parking on site
  • £10.00 per hour
  • Based in Fairford



This Customer Service Administrator will have the following responsibilities:


  • Being first point of contact via the phone for customer queries
  • Logging customer information and updates on the internal CRM
  • Responding to customer and supplier emails
  • Updating customers on delivery dates
  • Supporting the warehousing function to ensure deliveries go out on time
  • Liaising with transport companies to book collections


The ideal candidate for this Customer Service Administrator will have:


  • Excellent telephone manner
  • Previous experience logging notes on a CRM
  • Strong written and verbal communication
  • Microsoft Office proficient
  • Ability to commute to Fairford
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