Learning Support Officer

Job Reference
Salary Description
Contract Type

Siamo are working alongside a longstanding partner who are looking to on board a multiskilled and well-rounded Learning Support Officer, based within commutable distance of Swindon and Cirencester at their Kemble location.


This Aviation Technical Training Instructure role is vital to channelling the link between the learner, delivery team, assessment team.


Why Join our partner:

  • Starting Salary: £31,000
  • Hours and working schedule: Mon-Fri – 08:30 – 16:00
  • Onsite Parking
  • Autonomous role where you will be integral to the IT infrastructure
  • 25 annual holidays plus 8 statutory days
  • Flexible holiday policy – Buy additional or sell up to 5 days holiday
  • Flexitime – Hours can be accrued and taken back as leave when working beyond contracted hours


Your main duties within this Learning Support Officer position

  • Oversee and control enrolment days (various locations throughout the UK)
  • Oversee and control the apprenticeship induction programme
  • Collect, collate, analyse/check all enrolment data and assist with due diligence
  • Act as deputy Safeguarding Designated Person
  • Control end of module feedback, self-assessment feedback and reflective journal review/recording
  • Support learner access to all necessary IT systems
  • Plan, book and review all enrichment activities
  • Conduct batch testing (e.g. LSI, BKSB/Hodder etc.)
  • Interview learner regarding failed exams, plan recovery and remedial instruction, record training outcomes (TOs) agreed with learner, brief Training Manager, or Instructor, check remedial covers TOs
  • Provide support and planning for Apprentice Graduation Ceremony
  • Prepare data for learner progress reviews (LPRs), assist assessors & Internal Quality Assessor (IQA) with mini and full LPRs
  • Provide Individual Learner Report (ILR) batch data for stakeholders
  • Collect & collate post programme data for tracking
  • Assist IQA for End Point Assessment preparation



The ideal Candidate for this Learning Support Officer position


  • Safeguarding, either as a designated lead or a designated person, preferably within a college or workplace (rather than a school).
  • Significant experience in supporting learners or counselling.
  • Strong verbal and written communication
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