Home and Motor Insurance Commercial Account Manager

Job Reference
Salary Description
Contract Type


Siamo recruitment Northampton have a keen eye out for candidates with experience in Home or Motor insurance for our brand new commercial account manager roles in NN4.

My client is a leading broker based in Northampton predominantly offering specialised car and home insurance products but also provide commercial insurances to small-to-medium enterprise and a range of financial services, all nationwide.

Duties will command high quality personal communication skills helping to promote client and insurer relations by telephone, in writing and face-to-face.

You will be able to assess market rates, relay information to underwriters and negotiate favourable terms in order to succeed. You will have proven experience in an insurance and sales environment and be able to perform all of your duties to a high standard whilst working within a framework of company procedures and regulatory requirements.

With a client base of unprecedented quality, the standard of our service is paramount. You will therefore need to display excellent technical skills, handling and processing transactional duties with the utmost accuracy. You will be organised and capable of effective client management throughout the life of the client journey which will include mid-term servicing, cross-selling, overseeing claims and successfully handling client renewals.


£35,000 to £45,000 with scope to increase plus the other benefits as described

About you;

  • At least 2 years commercial insurance experience (essential)
  • Sales, service, and administrative experience (essential)
  • Frequent use of Microsoft applications including Word, Excel and Outlook (essential)
  • Experience working with structured procedures and deadlines (preferred)
  • Knowledge and understandings of FCA regulations (essential)
  • Chartered Insurance Institute (CII) qualifications (preferred)
  • Motor and home insurance experience (preferred)


Key responsibilities;

  • Servicing in and outbound calls to existing customers and to the highest of standards
  • Providing professional advice based on comprehensive assessment of the client’s needs and circumstances
  • Selling and cross selling a range of insurance products
  • Negotiating terms with both clients and insurers
  • Nurturing and developing client and insurer relations (in and, on occasion, out of the office)
  • Accurately processing policies, associated transactions, and documentation (Acturis and MS Office)
  • Developing and improving existing processes to enhance the services that we provide
  • Providing support and advice to colleagues with all enquiries
  • General clerical and administrative duties


  • Monday – Friday 9am – 5.30pm with an hour for lunch
  • 28 days entitlement increasing to 34 days with longevity of service
  • Subsidised healthcare subscriptions offering many wellness and retailer benefits including 50% off Virgin & Nuffield gyms, free Odeon/ Vue Cinema tickets, free Rakuten films, Amazon Prime, cashback at Waitrose and many, many more
  • Eye care vouchers, in-house savers scheme and flexible pension scheme Location and environment
  • Exclusive onsite parking
  • On and offsite training and development programs
  • Financial support for industry-led qualifications with the Chartered Insurance Institute (CII)

If this sounds like a role you OR someone you know would be interested in and qualify for, please call SHARNA today on 01604 438462

(Monday to Friday 8am - 5.30pm)

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