IT Sales Support

Job Reference
Salary Description
Contract Type

Are you looking for a company that progresses your career along with your knowledge?



Within this IT Sales Support role, you will have the opportunity to work in a dedicated team of specialists, who supply products, subscriptions, tools, and services based around Cisco technology, working on key accounts and high net worth businesses.



Within this IT Sales Support position, you will be integral to the success of the department, using spreadsheets to accurately provide and store data, managing sales information around products and subscriptions, whilst also updating client information and company relations.



This IT Sales Support role would suit someone from a technology support or sales support background, that has a keen interest in technology with a high degree of administration skills. If you’re looking to become a true professional, this company is the one for you.




What are the company benefits?

  • Starting salary £23,874 + £3,000 bonus paid quarterly
  • 25 Days + Bank Holidays holiday allowance
  • Huge career development potential
  • Flexible working to support your work life balance
  • Consistent support from an experienced team
  • Free onsite parking
  • Access to lease an Electric Vehicle via your pay packet – resulting in significant savings through salary sacrifice of up to 40% - full range of vehicle available, from Vauxhall Corsa’s to Porsche Taycan’s and Tesla’s, and everything in between
  • Regular inhouse competitions with the chance to win a range of prizes
  • Working as part of a driven and ‘all for one’ team




Your responsibilities as an IT Sales Support:

  • Provide support around various Cisco services, including promotions, process’s, structure, and pricings
  • Issues, chase and oversee contract renewals and discussions with exciting partners and clients
  • Oversee the subscription function regarding Cisco technology for existing clients
  • Provide a high-class customer service to clients
  • Use internal systems to collate and store key information
  • Respond to customer requests and provide support where possible
  • Providing quotes and support to clients regarding renewals and obtaining signed contracts
  • Providing status report to internal teams and be confident to attend meetings




The ideal Candidate for this IT Sales Support:

  • A knowledge or understand of renewal contracts and providing quotations to customers and clients
  • Holds a high degree of workload management and administration skills
  • A willingness to understand the technical side of the role
  • Computer literate - with Microsoft Office, Outlook, Excel
  • A strong communicator across all levels
  • An understand of Cisco would be an advantage but not essential
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