Customer Services Clerk

Job Reference
CSC-SR-N-74322
Salary Description
11.21 Ph
Contract Type
Temp to Perm
Location
Daventry ,
Northampton
Advert

Siamo Group is currently looking for Customer Services Clerk to start in our warehouse located in Daventry DIRFT (NN6).
The hours of work and rates of pay:
Afternoon Shift: 08:00-16:30 (Mon to Fri) - £11.21 per hour / 40 hours per week

Responsibilities:

  • Booking in customer deliveries
  • Accurate communication between customer and client
  • Dealing with customer queries and requests for information
  • Drive continuous improvement
  • Create KPI reports for all aspects of Customer Services relating to each individual customer
  • Identify key trends and opportunities to improve all service levels in line with contract SLA's
  • Contract reporting and escalation to senior management to promote service excellence
  • Manage, develop and when required recruit members or both your team and advising others, ensuring appropriate planning, organisation, control and communication.


Benefits:

  • 28 holiday days per year
  • Temp to Perm
  • Pension
  • On-site car park
  • Career progression Opportunities
  • Overtime availability
  • Refer a Friend’ scheme - earn extra ££££’s
  • Brand new modern facilities

 

All necessary precautions are in place and regularly reviewed  DBS / CRB check is required – this will be paid for by Siamo Group. If all of this sounds like the role for you, please send your CV to a.lavrinovic@siamogroup.com

 

 

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