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Parts Administrator

Competitive Salary depending on experience

Parts Administrator Wanted!


We are recruiting for an experienced Parts Administrator to join our client’s Leicester office.


Working for a market leading privately owned globally recognized company specializing in the industrial and construction industry.


We look for a forward thinking, efficient person with a can-do attitude. We want people that can thrive in a diverse and sometimes challenging work environment. Able to multi-task in order to get the job completed within a short time frame. We are looking for a team player to be part of the continued growth of the business.


The role is 42.5 hours per week 8am to 5.30pm with one-hour unpaid lunch





Responsible to:

Reporting to Parts Supervisor and Depot Manager


Main Purpose of the Role:


The main purpose of this role is offer assistance in all sectors of the Parts and Service departments, including the Workshop.


To assist with customer enquiries/orders and make associated sales in order to meet customer targets and expectations. To promote and sell the Parts to new and existing customers.


This is a customer facing role, which requires you to build strong customer relationships within the Parts sales sector of the business. You will on occasion need to present a Parts solution to the customer and frequently liaise with the business, the Manufacturer.




•             Build strong and positive relationships with customers

•             Present a professional image and portray a polite and courteous manner at all times

•             Take parts orders and sell in order to meet Company targets and support all campaigns

•             Answer all in-coming calls and respond to messages promptly

•             Maintain correct off the shelf availability and distribute parts accordingly

•             Receive and check in deliveries on our computer system promptly and efficiently

•             Attend service counter area and take orders/enquiries from Service Engineers

•             Ship parts using FedEx to remote Engineers via By Box

•             Ensure Parts for service jobs are picked and ready for the Engineers

•             Ensure return to stock for parts not required

•             Parts returns to be sent back with appropriate paperwork, when necessary

•             Ensure company credit control procedures are maintained at all times

•             Parts department and Yard to be kept clean and tidy at all times i.e., walkways and gangways to be kept clear and free of hazards

•             Operate fork lift in a safe and responsible manner

•             Any other duties as deemed necessary to fulfil the role




•             Parts background is desirable, but we would consider candidates with general knowledge of parts

•             Automotive, truck or car experience, or dealership background is desirable

•             Proven record of making calls resulting in sales is desirable

•             Knowledge of ADP and TBS desirable (training will be given)

•             Clean driving licence and good driving record

•             Fork lift truck driving licence is desirable (training will be provided)

•             Teamwork, ability to work confidently within a group and on own initiative

•             Time Management, ability to manage time effectively, prioritising tasks and working to deadlines, whilst being quality focused to ensure the right parts are sourced

•             Drive and determination to get things done, make things happen and continually looking for better ways of doing things

•             Availability to work Saturday morning Rota as overtime (usually 2 in 5 Saturday mornings)

•             Proof of right to work in the UK




•             Auto-enrolment pension scheme

•             22 days paid holiday + bank holidays + 1 day for every 5 years completed service

•             Company sick pay scheme

•             Company uniform

•             Free staff parking

•             Rest area at depot

•             Online training programs for all roles, career paths for progression 

•             Manufacturer History Museum and Machine Production Line tour, including VIP lunch – Covid dependant

•             Life assurance policy (4 x basic salary)

•             Private medical health (contributory)

•             Chiropractor private medical treatment scheme/ occupational health

•             Employee assistance program

•             Employee discounts on merchandise


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