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The complete personnel services solution
Sales Order Support
Siamo are partnering with a growing business in Wiltshire who are looking to on board a Sales Support Executive to join them in their period of forecasted growth, this office-based role will see you reporting to the Install Operations Manager.
Your responsibilities as a Sales Operations Support team member, are to provide office-based assistance to the Sales Manager by processing supply and installation work and then liaising with customers and internal teams for a smooth outcome.
Why Join Our Partner:
25 days holiday + bank holidays.
Family feeling environment.
Joining growing business within Wiltshire.
Full training provided.
Scope for internal progression and added responsibility.
Your Duties as a Sales Operations Support:
Create job sheets for sales manager as required ensuring information is complete through use of company’s internal system.
Reviewing presentations and work instructions created by sales manager to ensure the design and install manager are clear on what is being supplied.
Manage customer enquiries through answering telephone calls and emails.
Creating job sheets, understanding whether goods for job are to be supplied by customer or to be created by the in-house teams.
Ensure everything is checked by in-house team to ensure it is suitable for purpose.
Manage submission and approval process with customer.
Ensuring information is correct and the customers are updated on the approval date.
In addition to manging approvals ensure that any goods not supplied are chased.
Working with installation operations manager to communicate with customer planned install dates.
Maintain communication with customer to ensure they are fully informed of the job status.
Working with install team to understand the install plans,
Maintain awareness of all jobs being processed and to act as a link between business and the customer.
The Ideal Candidate:
Account management experience
Being able to demonstrate fantastic customer communication skills.
First class organisational and management of own time.