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Service / Application Manager

37.25 - 0 / per week - Full-Time

Siamo Group are currently working with a world-wide leader in their industry, based in Sandy, who are looking for a Service / Application Manager to join their ever growing team on a permanent basis.


Job Purpose

They are looking for a key individual to join their team and lead the way for their company’s service / applications activities. This is a complex position and full support will be given to bring you up to speed from an industry perspective. As this is a key position it is essential that you take full responsibility for the effective and efficient running of the department. There is heavy reliance on this role throughout the company, assisting both sales and customer services with technical support as well as engineering and production with hands on support for test and commission of new and development systems

Main duties and responsibilities include:

  •  Plan and coordinate installations and repair of manufactured and OEM equipment globally.
  •   Provides on-site troubleshooting support, or email and telephone support of company-built and OEM equipment
  • Plan and organise customer maintenance visits and service repair in a manner that maximises efficient use of time and expenditure
  • Conduct on-site installation, commissioning and training to ensure equipment is functioning according to specifications as back-up to the service team if required
  • Determine parts supply, maintenance tasks, safety procedures and service schedule required for service activities
  • Provide technical information and assistance to other departments as necessary
  • In conjunction with engineering and sales produce applications notes as required
  •   Produce a full range of video operation guides for existing and new equipment
  •   Develop and conduct equipment training programs
  •   Provide the Sales team with applications support and demonstrating equipment to customers
  • Assists the Engineering department with Product development and prototype work
  •   Work in conjunction with the Production department on fault finding and commissioning duties



  • HNC or BTEC Higher certificate in electronic or general engineering required
  • A minimum of 3 to 5 years customer-facing, equipment service related experience performing the essential duties or equivalent responsibility
  • Knowledge of Mechanical and electrical/electronic expertise
  • Must be able to travel as back-up to the service team and to support the sales team when require
  • Able to travel Globally and across the UK travel
  • Full driving license
  • Ability to lift 25-50 kgs


  • Semiconductor industry experience
  • Other foreign languages


Monday to Thursday: 08:30-17:00

Friday: 08:30-15:30 (Early finish Friday!!)


Competitive salary, plus car allowance 


This is a fantastic opportunity for the right candidate - apply today for a swift response!

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