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Customer Service Advisor/Sales Administrator

CSASA-C-W-23701
Permanent Role!
Permanent
12 - Months
Coventry

Award winning recruitment company, Siamo Recruitment are looking to recruit Customer Service Advisor/Sales Administrator for our valued client based in Coventry (CV6).

Salary: £18000 - £20000 per annum

Term: Permanent Contract

Working Hours: 

09:00am - 17:30pm (Monday - Friday)

Duties Include:

  • Progress customer orders. 
  • Check and action order discrepancies, these must be checked on daily basis .
  • Take inbound calls and promptly identify and resolve queries by liaising with the team and other departments.
  • Proactively take on customer queries, ensuring all issues are dealt with promptly, keeping the customer contacted throughout the process.
  • Constructively work as part of one team. Feeding back discrepancies, sharing ideas and working closely with the sales team.
  • Complete all admin tasks on a daily/weekly basis.
  • Work closely to support the management team, taking on adhoc tasks when required
  • To develop & operate a central recording & reporting mechanism to track all sales activity & performance.
  • Manage and track all orders into the business through to timely closure

Full training will be provided. 

Pensions scheme is on offer, as well as 20 Days Holiday and Bank Holidays off too.

If you are interested and would like to be considered for the role then please call on 02476633135 and speak with Jarred or apply using your CV today. 


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