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Inbound Customer Service Advisor

ICSA-N-N-23477
Annually
Permanent
37.5 / per week - Full-Time
Northampton ,
Northampton

Award winning recruitment company, Siamo Recruitment are looking to recruit Inbound Customer Service Advisors for our valued client based in Northampton.
 
Salary: £17000 - £19000 per annum
 
Term: Permanent Contract
 
Working Hours:
 
First 4 – 6 weeks: Monday – Friday (09:00am – 17:00pm)
 
After 6 weeks: (37.5 hours per week – rota’d in)
Mon – Friday between 8:30am – 8.00pm,
Saturday – Between 8.30am – 18:00pm
Sunday – 10:00am – 16:00pm.
1 x Saturday and 1 x Sunday shift per Month.
 
Duties Include:
 
A high quality of sales/customer service calls, 7 hours a day on the phone with back to back calls.
Inbound sales telephone calls only.
Offer excellent customer service
Delivering / exceeding sales targets and KPI’s
Cross selling when possible.
Promoting the clients services professionally and accurately.
 
What are the company looking for?
 
Candidates that have been is a customer focused role previously for example – Retail, Bar work or Office staff.
FCA Regulated environment previously for example – A bank.
Driven, Passionate and engaging individuals
Clear signs of stability on your CV.
 
Benefits on Offer:
 
Breakfast on your first day for free.
Perk Box – Discounts
Pool table & Costa Coffee in Canteen
After 6 Month Probation is complete – Candidates get a free membership to Virgin Active Gym ( Riverside) or Nuffield Health (Sixfields)
Private Health Insurance for £10 per month.
Bonus. – Performance related.
Great Progression Opportunities
Previous Sales/Telesales experience is ideal, but not essential, as full training is provided - however you must be keen to learn and develop your career, showing the correct attitude.
 
If you are interested and would like to be considered for the role then please call on 01604 620129 and speak with Ashlee or apply using your CV today.

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