Customer Service Administrator

Are you immediately available and can commit to a temporary to permanent role? A prestigious company is seeking a dedicated and proactive individual to ensure seamless day-to-day operations and uphold the highest standards of customer service. This role offers a unique chance to make a significant impact, working closely with senior management and various departments to drive operational excellence.

Key Responsibilities:

• Ensure daily business activities run without a hitch, supporting colleagues and management effectively.
• Manage customer orders, quotes, and service requests promptly, ensuring all issues are resolved in a customer-friendly manner.
• Deliver day orders, weekly reports, and month-end reports to keep the team and management informed.
• Collate and report on customer returns and warranty issues.

Skills and Experience Required:

• Proven experience in a similar role, demonstrating the ability to manage daily operations and support senior management.
• Strong customer service skills, with a track record of resolving issues promptly and effectively.
• Experience in supporting purchase administration and quality management systems.
• Excellent communication and organisational skills, with the ability to deliver accurate and timely reports.
• A proactive approach to problem-solving and team leadership.

Working hours Monday to Friday 8am - 4pm. 

This role not only offers the chance to work in a dynamic but in a supportive environment. If you are a motivated individual with a passion for quality and customer service, this position is the perfect platform to showcase your skills and grow your career.

Thank you for your interest in this vacancy, which is being advertised by Siamo Bedford, who are acting as an employment agency / business. 

One of our Recruitment Specialists will now review your application. Due to the high volume of applications Siamo Recruitment receive, it is with regret we are unable to respond to all candidates directly.