Service Engineer

Job Reference
SE-BE-W-113596
Salary Description
£33,999 per annum
Contract Type
Permanent
Location
Solihull
Advert

Service Manager

Location: Field Based

Patch: Surrounding counties of Berkshire, Oxfordshire, North London to West London, Central London.

Salary: £33,999

About Us: Our client is dedicated to delivering exceptional service and maintaining the highest standards. They pride ourselves on our commitment to excellence and our passion for providing top-notch solutions to our clients.

Job Description: We are currently seeking a skilled and experienced Service Manager on behalf of our prestigious client. As a Service Manager, you will play a crucial role in ensuring the delivery of on-site servicing in accordance with company's standards. You will oversee a team of service technicians and collaborate closely with other departments to uphold  commitment to quality and customer satisfaction.

Responsibilities:

  • Coordinate and schedule on-site servicing activities, ensuring timely and efficient execution.
  • Installation and maintenance of company products on customer sites.
  • Conduct regular inspections and quality checks to ensure that servicing tasks are performed to the highest standards.
  • Develop and implement training programs to enhance the skills and capabilities of the service team.
  • Maintain accurate records of service activities, including documentation of work performed, parts used, and customer communication.
  • Monitor service performance metrics and implement improvements to optimize efficiency and customer satisfaction.
  • Planning and booking of servicing work
  • Attend regular service meetings via team and head office

Requirements:

  • Proven experience in a service management role. 
  • Excellent leadership and communication skills, with the ability to effectively manage and motivate a team.
  • Exceptional problem-solving abilities and attention to detail.
  • Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
  • Valid driver's license and willingness to travel as needed.

Preferred Qualifications:

  • Good secondary education

Benefits:

  • 25 days annual leave plus Bank Holidays
  • Birthday Day off
  • Christmas shutdown
  • Annual leave buy and sell scheme
  • Pension salary sacrifice scheme
  • Active social committee

How to Apply: Please apply through this advert and we will be in touch with more information. 

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