Internal Account Handler

Job Reference
Salary Description
£26-£30k per anum
Contract Type
Nottingham ,

Do you have Direct Manufacturing experience? Have you worked in the Aerospace or Automotive industries? This is a fantastic opportunity for someone with Direct Manufacturing experience to move into an office based role

Position: Internal Account Handler

Location: Nottingham

Salary: £26,000 - £30,000

25 days holiday + bank holidays, Summer BBQs, Team Events, Yearly Bonus

Work Week: Monday to Friday, 8am - 4pm / 9am - 5pm


What You'll Do:

As an Internal Account Handler, you'll be the backbone of the customer service and inside sales team. You'll work closely with external customers and internal stakeholders to ensure we're delivering exceptional service and support at every turn.

Here's a taste of what you'll be up to:


✅ Proactively contact "General Account" customers to anticipate future demand

✅ Correspond directly with customers to address inquiries and provide assistance

✅ Support our external Account Managers across the globe with day-to-day operations

✅ Respond promptly to customer inquiries and assist with complaint resolution

✅ Process orders, invoices, and credits with precision and efficiency

✅ Obtain, evaluate, and process all relevant information to handle product and service inquiries

✅ Provide accurate pricing and delivery information to customers

✅ Perform customer verifications and set up new customer accounts as needed

✅ Manage customers' accounts within our ERP system with meticulous attention to detail

✅ Keep thorough records of customer interactions and transactions

✅ Communicate and coordinate effectively with all departments to ensure seamless operations

✅ Follow up diligently on customer inquiries to ensure satisfaction

✅ Uphold the good reputation of the company through your professionalism and dedication


What You Bring:

🌟 Previous experience from Direct Manufacturing - Essential

🌟 Proven experience in customer service or inside sales

🌟 Strong organisational abilities and attention to detail

🌟 Ability to thrive in a fast-paced environment and multitask effectively

🌟 Proficiency in Microsoft Office and experience with ERP systems preferred

🌟 Commitment to compliance with safety rules and policies


If you're ready to make your mark in a dynamic and supportive environment, we want to hear from you!

🚀 Contact us on 01234 413 413 for further information.

Thank you for your interest in this vacancy, which is being advertised by Siamo Luton, who are acting as an employment agency / business. 


One of our Recruitment Specialists will now review your application. Due to the high volume of applications Siamo Recruitment receive, it is with regret we are unable to respond to all candidates directly. 

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