Customer Services - Start ASAP - Tamworth - long term full time

Job Reference
CSSATL-N-S-109550
Salary Description
£11.44 per hour
Contract Type
Temporary
Location
Dordon
Advert

Siamo Group are looking for an additional x4 Customer services advisors to work for our client in Birch Coppice Business Park, Dordon, with immediate starts

Duties:

- Provide exceptional customer service and support to clients via phone, email, and chat
- Answer customer inquiries and resolve issues in a timely and professional manner
- Upsell additional products or services to maximize sales opportunities
- Accurately enter customer information and update records in the database
- Communicate effectively with customers to ensure their satisfaction
- Assist with order processing, tracking, and fulfilment
- Handle customer complaints and escalate complex issues to the appropriate department

Skills:
- Excellent phone etiquette and strong communication skills
- Proficient in data entry and navigating computer systems
- Ability to work in a fast-paced environment while maintaining attention to detail

Benefits:
- Free on site parking
- Long term full time roles (many lead to permanent work)
- Access to many retail discounts and cash backs

Job Types: Full-time, Temporary contract

Salary: £11.44 per hour

Expected hours: 37.5 per week

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Please call Paul today 02476 374741 for more details about these roles

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