Recruitment Account Manager

We are looking to recruit a dedicated On-Site Account/Contract Manager, for our prestigious contract based in Reading

 
The Role:
Reporting to the Senior Operations Manager, you will be responsible for the on-site service from recruitment and shift allocation to completing payroll whilst maintaining/retaining a quality workforce. You will also be responsible for ensuring site compliance and all the component parts of our service level agreement, ensuring client requirements are always fulfilled.

Main Responsibilities include:

Delivering high level of customer service
Sourcing candidates and conducting interviews
Writing and delivering reports on KPI’s
Managing employee's performance and conduct
Processing weekly payroll
Developing effective relationships with the customer
Understanding the needs of the customer and consistently over delivering
Scheduling employee shifts and availability
Dealing with candidate queries

Hours:

Day Shift Monday to Friday with flexibility to cover the out of hours phone, weekend work will be required during the peak period.

Salary: From £27,000 - £29,000 per annum dependant upon experience

Essential Skills for this role include:
Good leadership skills
Ability to plan ahead and organize work of others
Ability to work under pressure
High level of listening skills
Self-motivation
Good administrative skills
Enthusiasm for problem solving
Proficient use of Microsoft Office Suit
Experience within recruitment industry is preferred
Full driving license, able to commute and be contactable outside of office hours when necessary

We offer a full range of benefits including on the job training and development in Essential Legislation, recruitment training and aspects of HR management