IT Service Engineer

Job Reference
Salary Description
£30,000 - £35,000 DOE
Contract Type

Siamo recruitment offer a new opportunity to work with our client based in Fairford, looking to welcome an IT Service Engineer to their fast-growing business, thriving within the electronics industry.

As the ideal IT Service Engineer, you will be the first point of contact for the business, providing IT support across the globe, working with clients, business sites and staff. You will play and integral part within the company working alongside a virtual team to ensure the use of servers, storage telecoms and networking is operating as it should be, along with ensuring adequate backups are completed and monitored across global systems.

An experienced individual within the IT sector will thrive in this position, with our client looking to invest in each individual, prioritising your career plan and personal development.

This role introduces the opportunity for an individual to become a highlighted member within the company, enabling yourself to put your mark on this role, accentuating your IT skills and knowledge.

This IT Service Engineer will be acquainted with ITIL, therefore enabling their knowledge to benefit the overall service execution.


How our client will look after you:

  • A base Salary between £30,000 - £35,000
  • Investment into personal growth and career development
  • Site incentive Plan.
  • Financial wellbeing benefit
  • Discounted online high street shopping vouchers.
  • Discounted Gym Membership
  • Discounted RAC membership
  • Great company pension
  • Healthcare Cash back plan


 This IT Service Engineer vacancy will hold the below responsibilities:

  • Being the first point of contact for clients across the globe.
  • Working within a virtual team to support with IT Issues such as phone and VOIP Systems, local networks, and servers.
  • Providing technical assistance and training to computer users and being responsible for the IT Hardware and software part of the industry.
  • Working to budgetary restrictions with a keen eye for detail and continual improvement on mind.
  • Working with Microsoft Windows and server operating systems.
  • Working and developing with VMware VSphere.
  • Working with HP servers.


The ideal candidate for this IT Service Engineer vacancy will hold the below:

  • A minimum of 3 years’ experience within the IT sector.
  • Previous 1st/2nd line experience with internal and external stakeholders, managing projects.
  • Knowledge of ITIL being a benefit but not essential.
  • Previous exposure working on Microsoft Windows client and server operating systems from Windows 10 – Windows server 2016.
  • An understanding of Symantec back up versions 14 to 20.3
  • Experience working with VOIP and PBX Systems
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